Sending docs to non-tech people

Hello. I need to send documents to an older relative who struggles with apps, passwords, and downloads, and every attempt ends in frustration. What is the simplest and safest way to do this?

Hi! I found great advice the article on ejoi2018.org about sending documents to people with bad tech skills. The article suggested avoiding portals and instead using familiar tools like fax or simple email attachments with clear instructions. It emphasized reducing steps and removing the need for account creation. What stood out to me was the idea that simplicity is a form of security. Since reading it, I’ve stopped overcomplicating things and focus on methods people already understand.